What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

In 2021, global organizations spent upwards of $61 billion on leadership-development programs. That number is forecasted to balloon to nearly $180 billion over the next 10 years. Yet many leaders ...

Nicolle Echeverria, a political science major from the California State University, was sure about a career in law. But things took a turn in 2022, when her friend told her about Ignite, an intensive ...

Leaders are in a position to create programs and initiatives that could continue with the organization for 100 years, but building durable programs can be tricky. Here, seven leaders offer advice on ...

Firefighting is a demanding occupation. Considerable physical fitness and mental fortitude are required to perform an array of challenging tasks. The public belief is that firefighters, career or ...

Additionally: CU Presents makes/publishes programs for events in the Department of Theatre & Dance (College of Arts and Sciences) and the annual Colorado Shakespeare Festival program. In the 2024-25 ...

The city of Aurora is in the early stages of developing various new lending programs for economic development, sustainability and community projects. In general, city officials have said the four ...

MinnPost’s journalists are out in the community to report on the things that are happening in Minnesota. Your support right now will help fund their work AND keep our news paywall-free. The disparity ...

Wake County commissioners are working to get a handle on gun violence, creating a new program to keep people safer. The Raleigh Police Department is partnering with the NAACP to launch a new gun ...